PRIIVACY POLICY

La Senteur (“we,” “our,” “us”) values the trust you place in us. Protecting your personal information is a top priority. This Privacy Policy explains how we collect, use, and safeguard your data when you interact with our website, shop with us, or subscribe to our updates.

INFORMATION WE COLLECT

  • Personal Information: Name, email, phone number, billing and shipping address, and payment details provided at checkout or through account creation.
  • Order & Transaction Data: Records of purchases, delivery preferences, and communications regarding orders.
  • Technical Information: IP address, browser type, device details, and cookies to improve your online shopping experience.
  • Marketing Preferences: Information provided when subscribing to our newsletter, offers, or events.

HOW WE USE YOUR INFORMATION

  • Process and deliver your orders efficiently.
  • Communicate updates, shipping details, and customer support.
  • Send promotional offers, new launches, and brand updates (only if you’ve opted in).
  • Personalize your browsing and shopping experience.
  • Improve our products, services, and website performance.
  • Comply with legal and regulatory obligations.

SHARING OF INFORMATION

We do not sell or rent your data. We may share your information only with:

  • Service Providers: Payment processors, shipping partners, marketing platforms, and IT support providers who help us operate smoothly.
  • Legal Authorities: When required to comply with applicable laws or government requests.
  • Business Transfers: In the event of a merger, acquisition, or restructuring, customer information may be transferred as part of business assets.

COOKIES & TRACKING

La Senteur uses cookies and similar technologies to:

  • Remember your preferences (cart, wishlist, login details).
  • Track website usage and improve performance.
  • Show relevant promotions or retargeted ads.

You can manage or disable cookies through your browser settings, though some features may be limited.

DATA PROTECTION

We use secure payment gateways and industry-standard encryption to safeguard your personal data. While we take strong measures, no system is entirely risk-free, and online transmission may carry inherent risks.

YOUR RIGHTS

As our valued customer, you have the right to:

  • Access and request a copy of your personal data.
  • Correct inaccurate information.
  • Request deletion of your data (subject to order and legal obligations).
  • Opt out of promotional emails anytime via the “unsubscribe” link.

To exercise these rights, contact us at sales@lasenteur.com.

CHILDREN’S PRIVACY

La Senteur’s website and products are not directed toward individuals under 13 years of age. We do not knowingly collect data from children.

UPDATES TO THIS POLICY

We may update this Privacy Policy from time to time. Any changes will be posted here with the updated “Effective Date.”

CONTACT US

Email: sales@lasenteur.com
Phone: +92 319 288 1827