Privacy Policy

Last updated: 24/09/2025

This Privacy Policy describes how (“we”, “us”, “our”) collect, use, and share your personal information when you visit or make a purchase from La Senture, use our services, or otherwise interact with us. By using the Site, you agree to the practices described in this document.

1. Information We Collect

  • Order & Account Data: name, billing/shipping address, email, phone, payment method (tokenized by our payment processor), order history.
  • Device & Usage Data: IP address, browser type, pages viewed, time zone, cookie IDs, referring/exit pages.
  • Marketing Data: email/SMS preferences, campaign engagement, social/ad platform identifiers where permitted.
  • Support Data: messages you send us (email, chat, forms), attachments you provide.
  • User-generated content: reviews, Q&A, survey responses.

Sensitive personal data is not sought. Please do not submit health, financial account numbers, or government IDs via open forms.

3. How We Use Your Information

  • To provide, operate, and improve the Site and our services.
  • To process and fulfill orders, including shipping and returns.
  • To communicate with you (order updates, support, service messages).
  • To personalize content and recommendations.
  • For analytics, troubleshooting, and fraud prevention.
  • For marketing, with your consent where required (email, SMS, ads).
  • To comply with legal obligations and enforce our terms.

4. Shopify Hosting & Third-Party Processors

Our store is hosted on Shopify Inc. They provide the e-commerce platform that enables us to sell our products and services to you. Your data is stored through Shopify’s data storage, databases, and the general Shopify application. For details, see Shopify’s Privacy Policy.

5. Cookies & Similar Technologies

We use cookies, pixels, and similar technologies to keep your session, remember cart contents, measure performance, and personalize ads. You can manage cookies via your browser settings. Some cookies are essential to the Site’s core functionality.

Where required by law, we will request your consent for non-essential cookies.

6. Sharing Your Information

We share information with service providers under contracts that protect your data, for the purposes described above. We may also share:

  • With authorities where required by law or to protect our rights.
  • In connection with a business transaction (e.g., merger, acquisition), subject to safeguards.

7. International Transfers

Your information may be transferred to and processed in countries outside your own (including Canada and the United States), where data protection laws may differ. Where applicable, we use appropriate safeguards (e.g., Standard Contractual Clauses).

8. Data Retention

We retain personal information for as long as needed to provide services, comply with legal obligations, resolve disputes, and enforce agreements. Retention periods vary by data type and purpose. We delete or anonymize data when no longer required.

9. Your Rights

Depending on your location, you may have rights to:

  • Access, correct, or delete your personal information.
  • Object to or restrict certain processing.
  • Port your data to another service (where technically feasible).
  • Withdraw consent where processing is based on consent.
  • Complain with your local data protection authority.

To exercise these rights, email us. We may need to verify your identity.

10. Email & SMS Marketing

With your consent (where required), we may send promotional emails or SMS. You can unsubscribe using the link in our emails or by replying STOP to SMS. Transactional messages (e.g., order updates) will still be sent as needed to provide our services.

11. Do Not Track & Global Privacy Control (US)

Some browsers offer “Do Not Track” or “Global Privacy Control” signals. Where legally required, we honor such signals to opt you out of certain data sales/sharing for cross-context behavioral advertising.

12. Children’s Privacy

The Site is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If you believe a child has provided us with personal information, contact us, and we will take appropriate steps to delete such information.

13. Security

We implement administrative, technical, and physical safeguards appropriate to the risk. However, no method of transmission or storage is 100% secure.

14. Third-Party Links & Apps

The Site may link to third-party sites or use third-party apps from the Shopify App Store. We are not responsible for their privacy practices. Review their policies before providing personal information.

15. Changes to This Policy

We may update this Policy from time to time. The updated version will be indicated by an updated “Last updated” date and is effective when posted. Material changes may be communicated via email or a prominent notice on the Site.

Note: This is a general template. Your use of specific Shopify apps, payment providers, or regional rules may require additional disclosures. Consider having counsel review for your jurisdiction(s).